System Monitoring Dashboard

Who is this for? Available to Admins and Clinical Engineers.

What Is the System Monitoring Dashboard?

The System Monitoring dashboard gives Admins and Clinical Engineers a real-time view of all Theator infrastructure at your site. It provides a centralized place to monitor room connectivity, unit health, recording coverage, and daily schedules. Navigate to System > Monitoring (https://app.theator.io/system/monitoring) to access it.

Watch: Dashboard Tour

A quick walkthrough of each monitoring tab — Incidents, Recordings, and Rooms — so you know what to check and where.

Incidents Tab

Route: https://app.theator.io/system/monitoring?tab=incidents

The Incidents tab is the default landing view and gives you a high-level summary of any issues that need attention across your site. At a glance, you can see:

• The metrics bar with open and acknowledged incident counts.
• Active incidents affecting rooms or units, with their status.
• Any alerts that require follow-up.

This is the best starting point for a quick daily check of your site's infrastructure.

Recordings > Schedule View

Route: https://app.theator.io/system/monitoring?tab=recordings&view=schedule

Open the Recordings tab and select the Schedule view to display the daily operating room calendar. It shows all scheduled cases for each room, including procedure type, surgeon, and time. Use this to verify that the schedule data from your EHR is flowing correctly and that rooms are properly assigned.

Rooms > By Unit View

Route: https://app.theator.io/system/monitoring?tab=rooms&devicesView=units

Open the Rooms tab and switch to the By Unit view to see the status of each Theator processing unit deployed at your site. For each unit, you can see:

• Connection status -- Whether the unit is online and communicating with the platform.
• Software version -- The current software version running on the unit.
• Last activity -- When the unit last reported activity.
• Assigned room -- Which operating room the unit is connected to.

Use this page to identify units that may need attention, such as those showing as offline or running outdated software.

Rooms > By Room View

Route: https://app.theator.io/system/monitoring?tab=rooms

The Rooms tab opens on the By Room view, which provides per-room details on connectivity and recording status. For each operating room, you can check:

• Whether the room's video feed is active.
• Current recording state (idle, recording, or error).
• Connection quality indicators.

Recordings > Coverage View

Route: https://app.theator.io/system/monitoring?tab=recordings&view=coverage

Open the Recordings tab and select the Coverage view to track what percentage of scheduled cases were actually recorded. This is a key metric for ensuring that your Theator deployment is capturing the procedures it should be. The page shows:

• Overall recording coverage percentage for a selected time period.
• Per-room breakdown of coverage.
• Cases that were scheduled but not recorded, helping you identify gaps.

Who Should Use System Monitoring?

• Admins -- Daily oversight of site infrastructure and recording coverage.
• Clinical Engineers -- Diagnosing connectivity issues and monitoring unit health.
• Facility Admins -- Reviewing overall site performance and ensuring operational readiness.
• On-site technicians -- Troubleshooting hardware and network issues using the Rooms tab.

Related Articles

• Understanding Customer Ops Alerts — Overview of all alert types and how they work
• Getting Started with the Incidents Dashboard — How to use the dashboard to manage alerts
• Recording Coverage Monitoring Guide — Deep dive into coverage tracking
• Daily Monitoring Checklist — Quick daily routine for biomed technicians and Clinical Engineers
• Intro to Rooms Monitoring — Monitor individual room connectivity and status