Monitoring & Troubleshooting
Alert troubleshooting guides for biomed teams — unit offline, cable disconnected, pedal issues, and more.
- Understanding Customer Ops Alerts
- Getting Started with the Incidents Dashboard
- Recording Coverage Monitoring Guide
- Daily Monitoring Checklist
- System Monitoring Dashboard
- Cable Disconnected (URGENT) — Troubleshooting Guide
- Unit Offline — Troubleshooting Guide
- Cart Long-Term Offline — Troubleshooting Guide
- No Video Signal / No Unit Present — Troubleshooting Guide
- Pedal / Clicker Disconnected — Troubleshooting Guide