How Notifications Work on Theator

Overview

Theator uses a notification system to keep you informed about important events related to your cases, team activity, and system updates. Notifications are delivered through multiple channels so you never miss critical information.

Notification Channels

Theator delivers notifications through three channels:

• In-app notifications -- A bell icon in the top navigation bar shows your unread notifications. Click it to view a list of recent alerts and take action directly.
• Email notifications -- Important updates are sent to the email address associated with your Theator account.
• Push notifications -- If you use the Theator mobile app, push notifications are delivered directly to your iOS or Android device.

Types of Notifications

You may receive notifications for the following events:

• New case recordings -- When a new procedure is recorded and available for review.
• Case sharing -- When a colleague shares a case with you or grants you access.
• Access requests -- When someone requests access to one of your cases.
• Comments and tags -- When you are mentioned in a comment or tagged on a case.
• Weekly recaps -- A summary of your surgical activity from the past week.
• System alerts -- Important platform updates, maintenance windows, or infrastructure issues relevant to your site.

Viewing Notifications

1. Click the bell icon in the top-right area of the navigation bar.
2. A dropdown panel displays your recent notifications, sorted by most recent first.
3. Unread notifications are highlighted. Click on any notification to navigate directly to the relevant case, comment, or page.
4. Use the Mark all as read option to clear your unread count.

Managing Notification Preferences

To control which notifications you receive and how they are delivered:

1. Click your profile icon in the top-right corner.
2. Go to Settings or Notification Preferences.
3. Review the list of notification types and toggle each channel (in-app, email, push) on or off according to your preference.
4. Save your changes.

Adjusting your preferences ensures you receive the alerts that matter most to you without unnecessary noise. If you are not receiving expected notifications, verify your email address is correct and check your spam folder.

Related Articles

• Managing Your Settings and Preferences — Customize notification preferences
• Weekly Performance Recap — Learn about your weekly summary notifications