Theator

How to respond when a theator unit goes offline and stops recording.

Unit Offline — Troubleshooting Guide

How to respond when a theator cart has been offline for 4+ days.

Cart Long-Term Offline — Troubleshooting Guide

How to respond when the surgeon's pedal is disconnected from the unit.

Pedal / Clicker Disconnected — Troubleshooting Guide

URGENT: How to respond when a video cable is disconnected and cases are being missed.

Cable Disconnected (URGENT) — Troubleshooting Guide

How to respond when there is no video signal or no unit in the room.

No Video Signal / No Unit Present — Troubleshooting Guide

Alert troubleshooting guides for biomed teams — unit offline, cable disconnected, pedal issues, and more.

Monitoring & Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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