Setup, Configuration & Administration
15 articles
Theator Permissions OverviewTheator lets your department decide how surgical videos are recorded, kept, viewed, and downloaded. Your choices define what your surgeons can do on the platform and how long cases remain…
How to Change Your Personal Recording PolicyLearn how to override your department's default recording policy and opt out of case recording from your personal settings.
Monitoring & Troubleshooting
Alert troubleshooting guides for biomed teams — unit offline, cable disconnected, pedal issues, and more.
Unit Offline — Troubleshooting GuideHow to respond when a theator unit goes offline and stops recording.
Cart Long-Term Offline — Troubleshooting GuideHow to respond when a theator cart has been offline for 4+ days.
Pedal / Clicker Disconnected — Troubleshooting GuideHow to respond when the surgeon's pedal is disconnected from the unit.
Cable Disconnected (URGENT) — Troubleshooting GuideURGENT: How to respond when a video cable is disconnected and cases are being missed.
No Video Signal / No Unit Present — Troubleshooting GuideHow to respond when there is no video signal or no unit in the room.